Frequently Asked Questions
Q1: What are your primary product categories?
A1: Our main products include wall chargers, USB cables, power banks, earphones, and multi-chargers.
Q2: Do you support OEM and custom logo branding?
A2: Yes, we provide full OEM services. We can customize the product with your logo with a minimum order quantity of 2000 pieces.
Q3: Which phone models support the magnetic alignment feature?
A3: The magnetic suction function is specifically designed for the full range of iPhone 12, 13, 14, and 15 models.
Q4: What safety protections are built into the charger?
A4: The device includes over-current protection, over-discharging protection, and short-circuit protection for safe operation.
Q5: What is the standard warranty period for your products?
A5: We offer a 12-month warranty from the date of shipment. If the defect rate exceeds 1%, products will be replaced.
Q6: What are the typical delivery times for international orders?
A6: For express shipping (DHL/FedEx/UPS), it takes 3-7 days. For samples via standard post, it can take 15-45 days. Large orders typically have a 10-15 day lead time.
RF-Core Charger
