1. Are you a factory or trading company?
We are a professional industrial products enterprise integrating manufacturing and trading. We have our own production base for labor protection supplies and collaborate with reliable factories for related industrial products.
2. Can you customize products with our logo?
Yes, we support OEM services. Just provide your design files and requirements, and we can print or emboss your logo on the products.
3. Do you provide samples before bulk orders?
Yes, we can send samples for quality checking. The sample fee is charged initially but can be refunded once a bulk order reaches a certain quantity.
4. What payment terms do you accept?
We usually accept T/T (30% deposit, 70% before shipment) and L/C at sight. More flexible terms can be discussed for regular clients.
5. Can you arrange shipment to overseas warehouses?
Yes, we have rich experience in international logistics and can handle transportation and customs clearance to overseas warehouses or directly to your customers.
6. What if the products don't meet specifications?
If there is a quality problem, please contact us within 7 days of receipt. We will re-ship qualified products, offer a refund, or negotiate a satisfactory solution.