Frequently Asked Questions
Q1: What are your main product categories?
Our core product range includes wall chargers, USB cables, power banks, earphones, and multi-functional chargers.
Q2: Do you offer OEM and customization services?
Yes, we provide professional OEM and ODM services. The minimum order quantity for customized orders is 2000 pieces.
Q3: What are the available payment and trade terms?
We accept T/T, Western Union, and PayPal. Standard terms require a 30% deposit in advance, with the remaining 70% balance due before delivery.
Q4: What is the warranty policy for your products?
We provide a 12-month warranty from the date of shipment. If the defect rate exceeds 1%, products will be replaced accordingly.
Q5: What shipping methods do you support?
We ship worldwide via Sea, Air, and Express couriers like DHL, UPS, FedEx, and TNT. Transit times vary from 3-7 days for express to 15-45 days for postal services.
Q6: How quickly are orders processed and shipped?
In-stock orders are typically shipped within 24 hours. For bulk or OEM orders, the standard lead time is 10-15 working days after payment confirmation.
RF-Core Charger
