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Frequently Asked Questions
Q1: Do you offer OEM/ODM services for adapters?
Yes, OEM/ODM is available. We can perform laser engraving, screen printing, or customize your logo on the product label to meet your branding requirements.
Q2: How can I obtain samples for testing?
We provide 1-3 free samples for performance testing once all technical parameters are confirmed. Customers are only responsible for the shipping costs.
Q3: What is your quality control process?
Quality is our priority. We strictly control raw materials, ensure professional standards on the production line, and perform 100% full testing on all products before final packaging.
Q4: What are the warranty terms for your power products?
Our products come with a 24-month warranty. If a product fails during this period, please provide detailed photos and info; we will offer dedicated after-sales service based on the specific situation.
Q5: What payment methods are supported?
We accept various payment terms including L/C, T/T, open account transactions, Western Union, and PayPal.
Q6: Are the chargers certified for international use?
Yes, our products carry extensive global certifications including CE, UL, UKCA, FCC, PSE, GS, RCM, SAA, KC, and ROHS compliance to ensure safety across different markets.
RF-Core Charger
