How about the MOQ?
We don't have a strict MOQ required. Small orders starting from 30-50 pieces are acceptable, and we offer competitive discounts for large-scale orders.
What are the available packaging options?
We provide neutral packaging as standard (Retail or Bulk). We are also happy to provide customized packaging solutions to suit your brand needs.
Can I customize my own brand logo on the charger?
Yes. Simply provide your logo or design files. We will create free artwork for your approval before proceeding with the production samples.
What is the warranty and policy for failed products?
We offer a 12-month warranty. If a product fails, provide us with the quantity and details along with images or video, and we will send a new replacement for free.
What is the expected lead time and shipping duration?
The lead time is typically 3-5 days. Shipping generally takes 5-7 working days depending on the destination and logistics method.
Is the charger safe for long-term use with iPhone?
Absolutely. The charger is made of PC fireproof material and features built-in Short Circuit, Over-Current, and Over-Voltage protection specifically designed for iPhone compatibility.