Q1: Do you have OEM/ODM service? Can I have my own logo on the adapter?
A1: Yes, OEM/ODM is available. We can apply your logo via laser engraving, screen printing, or by printing it directly on the product label.
Q2: How can I obtain a sample for testing?
A2: We provide 1-3 free samples for testing purposes once the technical parameters are confirmed. Customers are only responsible for the shipping costs.
Q3: What are your quality control procedures?
A3: Quality is our priority. We implement strict control over raw materials, professional oversight on every production line, and 100% full testing of all products before final packaging.
Q4: What is the warranty period for your power adapters?
A4: We offer a 24-month warranty. If any issues arise during this period, please provide detailed information and photos, and we will provide professional after-sales support.
Q5: What payment terms do you accept?
A5: We offer various payment options including L/C, T/T, Open Account transactions, Western Union, and PayPal.
Q6: Are your products certified for international markets?
A6: Yes, our power adapters carry comprehensive certifications including UL, CUL, GS, CE, SAA, FCC, PSE, and RoHS to meet global safety standards.