Q1: Do you provide OEM/ODM services for power adapters?
A1: Yes, OEM/ODM services are available. We can apply your logo via laser, screen printing, or on the product label.
Q2: What is the standard warranty period for your products?
A2: We offer a 24-month warranty. If products fail during this period, please provide details and photos for our after-sales technical support.
Q3: How is quality control managed during production?
A3: Quality is our priority. We strictly control raw materials, ensure professional assembly on the production line, and conduct 100% testing before packaging.
Q4: Can I request a sample for testing purposes?
A4: Yes, samples are welcome for testing. We also accept mixed color requests for sample orders.
Q5: What payment methods do you accept?
A5: We accept various payment methods including T/T, Western Union, Alipay, and PayPal.
Q6: Are the adapters compliant with medical safety standards?
A6: Yes, our adapters feature medical safety designs including double insulation, V0 flame-retardant materials, and compliance with IEC 60601-1 standards.